3S Money Club Limited (DIFC Branch) General Terms of Service

Capitalised terms in these Terms are defined in Schedule 1 entitled "Definitions".



  1. THESE TERMS AS A FRAMEWORK AGREEMENT
     

    1. These Terms constitute a client agreement for the purposes of the DFSA rules between you and 3S Money Club Limited (DIFC Branch) and sets out the terms of service that apply to a 3S Money User. In particular:
       

      1. you and us entering into 3S Money Transaction(s); and
         

      2. the use of the 3S Money Client Portal and other 3S Money Services.
         

    2. Before you can enter into 3S Money Transactions and benefit from the 3S Money Services with us you are required to:
       

      1. read these Terms and tick the box confirming the accuracy of the information provided and your agreement with these Terms;
         

      2. provide us with such documentation, photographs and Information as we may reasonably request to comply with our regulatory obligations;
         

      3. if you are a body corporate, deliver to us a signed board resolution or any other similar documentation appointing those individuals to whom you grant either full or partial authorisation to deal with your 3S Money Account on your behalf ("Authorised Representatives") and such documentation, photographs and Information as we may reasonably request to verify the identity of those Authorised Representatives; and
         

      4. if you are an individual, deliver to us your personal identification document and any photographs, information that we may reasonably request to verify your identity.
         

    3. By accepting these Terms, you are deemed to have accepted the terms and conditions of our third-party service providers.
       

    4. You confirm that neither you nor any of your directors, shareholders, trustees and beneficial owners or Affiliates are:
       

      1. listed on or targeted by a list of specifically designated or targeted persons, including without limitation, the Consolidated List of Financial Sanctions Targets (Asset Freeze Targets and Investment Ban Targets lists) maintained by HM Treasury, the consolidated list of persons, groups and entities subject to EU financial sanctions, the Specially Designated Nationals and Blocked Person list (SDN) maintained by OFAC, the Entity List maintained by the US Bureau of Industry and Security, the UN Security Council Consolidated List, the Targeted Financial Sanctions list issued by the UAE Executive Office for Control and Non-Proliferation or any similar list of persons subject to comprehensive assets freezes or similar measures maintained in the UAE or in any other relevant jurisdiction (a "Designated Person"); and/or
         

      2. owned or controlled by, or acting on behalf, or at the direction, of, any person listed on any of the lists referred to at 1.4.1.
         

    5. Once you have completed the above and you have passed our internal checks, we shall make the 3S Money Client Portal available to you.
       

    6. You confirm that you have provided the correct Information during the process of creating a 3S Money Account. You undertake that, if your details change, you will notify us immediately. You shall bear any losses that occur due to the submission of invalid, incorrect or inaccurate Information.
       

    7. We are required to classify you as either a Retail or a Professional Client, as per the relevant DFSA classification. By default, you will be classified as a Retail Client. If you wish to be classified as a Professional Client, then you will need to notify us in writing and we will discuss the additional steps we need to undertake. Please be advised that a higher level of protection is available to Retail Client and that these will be removed if and when you are classified as a Professional Client.
       

  2. COMMENCEMENT, TERM, REGULATORY INFORMATION AND HOW TO CONTACT US
     

    1. These Terms are between you and 3S Money Club Limited (DIFC Branch). By using our services, you agree to these Terms and these Terms shall apply on the day when 3S Money confirms to you via e-mail and/or 3S Money Client Portal, that your 3S Money Account has been approved and shall continue until terminated in accordance with Clause 30 (Termination).
       

    2. 3S Money Club Limited (DIFC Branch) is licensed as a foreign recognized company in the Dubai International Financial Centre (DIFC) with registration number 5587 and whose registered address is at Central Park Towers, 20-54, level 22, DIFC, UAE. You can contact us by phone or email. Daytime telephone number: +971 4 457 0346; email address: [email protected]. 3S Money Club Limited (DIFC Branch) is a branch office of 3S Money Club Limited being a company incorporated in England and Wales with registration number 08574246 and whose registered address is at 45 Folgate Street, London, England, E1 6GL.
       

    3. 3S Money Club Limited (DIFC Branch) is regulated by the Dubai Financial Services Authority (DFSA) to provide the Financial Services of “Providing Money Services”. We are included in the DFSA’s register of “Authorised Firm’s” (Firm Reference Number F007004) which can be found on the DFSA’s website.
       

    4. “3S Money” and “3s.money” are trading names of 3S Money Club Limited (DIFC Branch).
       

  3. YOUR 3S MONEY ACCOUNT
     

    1. Your 3S Money Electronic Money Account is an account which enables you to send and receive Electronic Money, which 3S Money has issued to you at par value in exchange for receiving money from you or on your behalf. The Electronic Money in your 3S Money Electronic Money Account may be used by you to enter into 3S Money Transactions.
       

    2. You may be required to provide additional Information to us to be able to use all of the functionality available.
       

    3. When we hold Electronic Money for you, such Electronic Money is subject to protection conferred by the DFSA's Client Money Provisions, and as a consequence: (i) the funds corresponding to Electronic Money will be held in one or more segregated bank accounts separately from our own funds; and (ii) in the event of our insolvency, winding up or other distribution event stipulated by the DFSA, Electronic Money will be subject to the DFSA's Client Money Distribution Rules. Your Electronic Money may be held in a jurisdiction outside of the DIFC, where the market practices, the insolvency and legal regime may differ from the regime applicable in the DIFC. Holding the funds corresponding to the Electronic Money is not the same as a bank holding money for you in that: (a) we cannot and will not use the funds to invest or lend to other persons or entities and (b) your Electronic Money will not accrue interest.
       

    4. You may be able to store multiple currencies in your 3S Money Electronic Money Account. These currencies are subject to change from time to time.
       

    5. We may stop your access to the 3S Money Client Portal on reasonable grounds relating to:
       

      1. the security of the 3S Money Client Portal;
         

      2. the suspected unauthorised and/or fraudulent use of the 3S Money Client Portal; or
         

      3. your use of the 3S Money Portal being in breach of any applicable sanction, anti-money laundering or counter terrorist financing legislation or any other applicable law.
         

    6. If we do stop your access in such instances, we will inform you via email and/or 3S Money Client Portal and direct you to our customer services team.
       

  4. THE 3S MONEY CLIENT PORTAL
     

    1. The 3S Money Client Portal is our portal where you can, among other things:
       

      1. perform Top-Ups and 3S Money Bank Transfers;
         

      2. view your 3S Money Transaction History;
         

      3. view the balance and currency of the Electronic Money you hold in your 3S Money Electronic Money Account.
         

    2. You may change your account details and verify your identity with us by sending us an email.
       

    3. You may access the 3S Money Client Portal via web-portal at: https://clientportal.3s.money/
       

  5. VERIFICATION OF IDENTITY
     

    1. In accordance with Federal Law 20 of 2018 and Federal Law 7 of 2014, we are obliged to conduct customer due diligence on any new client. For body corporate clients any such process may include verification of any individual who owns or controls (in each case whether directly or indirectly) shares or voting rights of more than 25% or who exercises ultimate control over the management of a corporate entity or otherwise controls the entity.
       

    2. We may conduct enhanced due diligence on you where appropriate (for body corporate clients including your directors, shareholders, trustees and ultimate beneficial owners) and reserve the right to make reasonable requests for further Information if there is reasonable cause to do so.
       

    3. You agree to cooperate with all requests made by us or any of our third-party service providers on our behalf in connection with your 3S Money Account, to identify or authenticate your identity or validate your funding sources or 3S Money Transactions. This will also include verifying the identity of any of your directors, shareholders, trustees, partners and/or ultimate beneficial owners. 3S Money Client Portal Users may be required to provide supplemental Information to us that will allow 3S Money to reasonably identify them, including verification of their information against third party databases or through other sources.
       

    4. We reserve the right to close, suspend, or limit access to your 3S Money Electronic Money Account and/or the 3S Money Services in the event we are unable to obtain, verify such Information or you do not comply with our requests under 5.1, 5.2 and 5.3 of these Terms.
       

    5. We may confidentially verify the information you provide us with or obtain Information on you ourselves or through third parties from secure databases. Some of the searches which we or a third party may perform, such as a credit check, may leave a soft footprint on your credit history. This will not affect your credit rating. By entering into these Terms, you confirm that you (and all your directors and ultimate beneficiary owners) consent to us or a third party on our behalf carrying out such verifications.
       

    6. You must notify us immediately and in any event within two Business Days of any changes to your directors, shareholders, trustees or ultimate beneficial owners.
       

    7. You must ensure the information on your 3S Money Account is always accurate and up to date. If at any time we believe that your Information is outdated or inaccurate, we may contact you and request further Information or request that you go through the verification process again. We shall not be liable for any losses arising out of your failure to maintain up to date Information.
       

    8. We have a duty to monitor our customer relationships on an ongoing basis and reserve the right to do this periodically. This may require us to make requests to you for Information. You agree to comply with all reasonable requests for Information relating to our ongoing monitoring obligations.
       

  6. TOP-UPS TO YOUR 3S MONEY ELECTRONIC MONEY ACCOUNT
     

    1. Once your Electronic Money Account has been approved by us, you are required to deposit a fee equivalent to a 3-month management fee within 30 calendar days from the approval of your Electronic Money Account, as outlined in clause 28 of these Terms.
       

    2. In order to Top-Up the Electronic Money in your 3S Money Electronic Money Account, you will need to perform a Top-Up via a User Bank Transfer or via a Third-Party Bank Transfer or any other method we make available to you from time to time.
       

    3. On receipt of the amount sent via User Bank Transfer or a Third-Party Bank Transfer and such amount becoming available to us, we will issue the corresponding value of Electronic Money to your 3S Money Electronic Money Account.
       

    4. We have a right to set limits on the amount of money you can receive through 3S Money Services, at our reasonable discretion (for example, without limitation, to limit fraud or credit risk). If you wish to increase your receiving limit, you must provide us with any additional Information we may request.
       

  7. 3S MONEY TRANSACTIONS
     

    1. The following are “3S Money Transactions”:
       

      1. “Electronic Money Exchange” means using Electronic Money in one currency to purchase Electronic Money in another currency using our Exchange Rates; and
         

      2. “3S Money Bank Transfer” means us redeeming Electronic Money from your 3S Money Electronic Money Account, with or without an associated Monetary Exchange taking place, and transferring the equivalent amount of money to the Counterparty Bank Account.
         

    2. “3S Money Bank Transfer” means us redeeming Electronic Money from your 3S Money Electronic Money Account, with or without an associated Monetary Exchange taking place, and transferring the equivalent amount of money to the Counterparty Bank Account.
       

    3. 3S Money generates virtual receipts for successful 3S Money Transactions.
       

  8. EXCHANGE OF ELECTRONIC MONEY
     

    1. You can exchange Electronic Money in your 3S Money Electronic Money Account to Electronic Money in another currency by using the exchange function on the 3S Money Client Portal. Please note that the currencies for purchasing and storing Electronic Money in your 3S Money Electronic Money Account are limited to those specified on the 3S Money Client Portal.
      These currency options may change from time to time without prior notice from us.
       

    2. You will be informed, on the 3S Money Client Portal, prior to sending your request to enter into the Electronic Money Exchange, of:
       

      1. the amount of Electronic Money you will use to purchase the amount of Electronic Money in your required currency;
         

      2. the amount and currency of the Electronic Money you wish to purchase; and
         

      3. the exchange rate of the Electronic Money Exchange.
         

    3. To initiate the Electronic Money Exchange, you must confirm the entered details by clicking the exchange button on the relevant part of the 3S Money Client Portal. By entering into these Terms, you acknowledge that you are solely responsible for engaging in the Electronic Money Exchange. Please note that 3S Money will not be liable for any losses you may experience as a result of you using this function.
       

    4. Your request to enter into an Electronic Money Exchange will be accepted when we confirm to you that the Electronic Money Exchange has been entered into on the 3S Money Client Portal.
       

    5. Please refer to the Fees and Pricing Section for more information concerning the changes and fees applicable to a 3S Money Electronic Money Account and to 3S Money Transactions. It is your responsibility to stay informed of any changes to the limits and fees applied to any exchanges.
       

  9. 3S MONEY BANK TRANSFER AND MONETARY EXCHANGE
     

    1. You can make a request to enter into a 3S Money Bank Transfer by logging onto the 3S Money Client Portal and following the on-screen instructions. You will need to enter the Counterparty Bank Account details. It is your responsibility to make sure that the details of the Counterparty and the Counterparty Bank Account (the "Unique Identifiers") are entered correctly. Any error in information may result in the 3S Money Bank Transfer being unsuccessful or delayed. We will not be held responsible for any losses you may experience due to incorrect Counterparty Bank Account details.
       

    2. You will be informed on the 3S Money Client Portal, prior to confirming your request to enter into the 3S Money Bank Transfer, of:
       

      1. the details of the Counterparty Bank Account;
         

      2. the amount and currency of money you wish to send to the Counterparty; and
         

      3. the fees for the 3S Money Bank Transfer (if any).
         

    3. To initiate the 3S Money Bank Transfer, you will need to confirm the details by responding to a push notification sent to your Mobile by our two-factor authentication system.
       

    4. Where the Payment is in:
       

      1. Sterling or Euro, we will use our reasonable commercial endeavours to ensure that the amount of the 3S Money Bank Transfer is credited to the Counterparty’s payment service provider’s account by the end of the Business Day following that on which your request to enter into the 3S Money Bank Transfer was deemed to have been received;
         

      2. a currency other than Euro or Sterling but the account of the Counterparty’s payment service provider is located within the European Economic Area (‘EEA’), we will use our reasonable commercial endeavours to ensure that the amount of the 3S Money Bank Transfer is credited to that account by the end of the fourth Business Day following that on which request to enter into the 3S Money Bank Transfer was deemed to have been received; and
         

      3. a currency other than Euro or Sterling and the account of the Counterparty’s payment service provider is located outside the EEA, we will make reasonable efforts to process the 3S Money Bank Transfer as soon as possible.
         

    5. If the currency of the Counterparty Bank Account (in accordance with the information provided by you on the 3S Money Client Portal) is different to the currency of the Electronic Money you are using to enter into the 3S Money Bank Transfer, we will perform a Monetary Exchange to the appropriate currency before sending the money to the Counterparty Bank Account. In such cases, you will be informed of the Exchange Rate for the currency conversion before confirming the 3S Money Bank Transfer.
       

    6. Unless otherwise specified by applicable law, you cannot cancel or withdraw your request for the 3S Money Bank Transfer once it has been initiated.
       

    7. In addition to what was mentioned in Clause 9.6, you may revoke or cancel a payment instruction for a future 3S Money Bank Transfer at any time before the payment is processed through the 3S Money Client Portal.
       

    8. Once the 3S Money Bank Transfer has been completed, you will be able to view the completed 3S Money Bank Transfer on the 3S Money Transaction History part of the 3S Money Client Portal.
       

    9. If, for whatever reason, the funds are not deposited in the Counterparty Bank Account and are returned to 3S Money, they will be converted into the currency of the Electronic Money they were originally withdrawn from. Due to the variations in currency exchange rates, the amount of Electronic Money you receive back into your 3S Money Electronic Money Account may be higher or lower than the originally amount used for the 3S Money Bank Transfer. Please note that 3S Money is not liable for any losses you may experience in this respect.
       

  10. RECEIVE ELECTRONIC MONEY
     

    1. If you receive Electronic Money into your 3S Money Electronic Money Account, we will display the payment in your 3S Money Transaction History as soon as it is reasonably practicable.
       

  11. EXCHANGE RATES
     

    1. You can find the live exchange rates on the 3S Money Client Portal for the relevant currency that is offered to you (“Exchange Rates”) and you will be informed of the exact Exchange Rate for each 3S Money Transaction before  your entry into the same. It is your responsibility to ensure that you are happy with the Exchange Rate we offer you before entering into each 3S Money Transaction.  A breakdown of any additional fees that may be shown when entering into a 3S Money Transaction and can be found in the Fees and Pricing Section and our website.
       

  12. AUTO CONVERSION
     

    1. For certain currencies, you may be able to set one or more conversion orders to be automatically executed at the exchange rate that is offered by a third-party provider (an "Auto Conversion Order"). A breakdown of any additional fees that may be incurred when consenting to an Auto Conversion Order can be found in the Fees and Pricing Section.
       

    2. There may be limits to the number of Auto Conversion Orders you are able to set up as well as the amounts of money you can schedule to convert. We do not guarantee that we will be able to execute your Auto Conversion Order in all circumstances.
       

    3. You accept that the Auto Conversion Order is established as a preauthorised remittance payment transaction and is not classified as a forward contract, derivative or other financial product or device.
       

  13. YOUR BALANCE AND NEGATIVE BALANCE
     

    1. You acknowledge that balances and available funds displayed on the 3S Money Client Portal are approximate real-time balances, and they do not reflect the settled balances in your 3S Money Electronic Money Account. A real-time balance may not take into account pending debits and credits. 3S Money will provide you with information about pending debits and credits once it becomes available.
       

    2. If for any reason (including, but not limited to, any technical errors on our behalf or on behalf of our third-party providers) you have a balance in your 3S Money Electronic Money Account which is below the minimum balance applicable (as communicated by us to you) to your 3S Money Electronic Money Account, you agree to immediately Top-Up the required amount to correct the negative balance, such amounts being due without the need for previous notification. If you fail to do so:
       

      1. we may exercise our right of set-off in accordance with Clause 18  (Our Right to Set-Off) of these Terms;
         

      2. in order to receive the monthly management fee as outlined in clause 6.1 of these Terms, we reserve the right to request that you top-up your 3S Money Electronic Money Account;
         

      3. initiate a chargeback procedure for any specific transaction which led to your 3S Money Electronic Money Account having a negative balance;
         

      4. take debt collection measures including but not limited to mandating a debt collection agency or solicitors or pursuing the claim in court. We reserve the right to charge you the expenses we reasonably incur in connection with any debt collection or enforcement efforts.
         

  14. SECURITY
     

    1. You must ensure that you take all reasonable steps to:
       

      1. keep your login details safe and secure; and
         

      2. keep your access to the 3S Money Client Portal safe and secure.
         

    2. For the avoidance of doubt, the requirement in Clause 14.1 includes, but is not limited to, you and in the case of you being a body corporate your Authorised Representatives:
       

      1. logging out from 3S Money Client Portal every time you are not using it;
         

      2. keeping the Mobile you use to gain access to the 3S Money Client Portal safeand secure and locked with a secure password or another security mechanism;
         

      3. not writing down or telling anyone your login details;
         

      4. changing your password regularly;
         

      5. if you receive any SMSs or emails, questionnaires, surveys, or other links that require you to provide your login details, not providing your information and contact our customer services team via the 3S Money Client Portal;
         

      6. ensuring that the e-mail account(s) you use to communicate with us are secure and only accessed by you;
         

      7. if at any time you think that your login details have been lost, stolen or any other person knows your login details or anyone has access to your e-mail account or Mobile you use to communicate with us, inform customer services immediately.
         

    3. All 3S Money Transactions are processed by automated methods, and anyone who obtains access credentials to the 3S Money Client Portal could use it to enter into 3S Money Transactions without your permission. If you notice misuse, theft or unauthorised use of your 3S Money Client Portal or any other activity that makes you suspicious, you must contact us immediately by email: [email protected]. If you suspect identity theft or theft of Electronic Money, we suggest that you contact your local police as well. In the event of an unauthorized or incorrectly executed 3S Money Transaction you will not be entitled to redress, unless you notify us without delay, and in any case within six months of the 3S Money Transaction in question. You will be liable in full should it be determined you acted fraudulently or with gross negligence.
       

  15. RESTRICTIONS ON THE USE OF THE 3S MONEY SERVICES
     

    1. Your 3S Money Account is subject to the restrictions set out in Schedule 2 (the "Restricted Activities").
       

    2. We may refuse your payment instruction because we consider you to be in violation of these Terms or we reasonably believe the payment to be illegal. Where possible, 3S Money will provide you with the relevant information regarding the actions imposed, but we may be unable to do so in accordance with the appropriate law including avoiding sharing protected third-party information or interfering in the course of an investigation. In these circumstances, we shall promptly notify you using your supplied contact details, stating wherever possible the reasons for our refusal.
       

    3. If 3S Money, in its sole discretion, believes that you may have violated any provision of these Terms, we may take action to protect ourselves, other Users and third parties. The action we may take includes but is not limited to:
       

      1. closing, suspending, or limiting your access to your 3S Money Electronic Money Account or any or all of the 3S Money Services;
         

      2. contacting other Users who have transacted with you; contacting your bank or credit card issuer; and/or warning other Users, law enforcement, or impacted third parties of your actions;
         

      3. updating inaccurate Information, you have provided to us;
         

      4. taking legal action against you;
         

      5. terminating these Terms or access to the Website;
         

      6. fully or partially reversing a 3S Money Transaction; and/or
         

      7. blocking your access to your 3S Money Electronic Money Account and/or 3S Money Client Portal temporarily or permanently.
         

    4. We reserve the right to refuse to perform a 3S Money Transaction directly or indirectly associated with a Designated Person or in the event that we consider that doing so would or might give rise to a risk of 3S Money or any other person violating any sanctions, anti-money laundering or counter-terrorist financing legislation or any other applicable law.
       

    5. In the event that you are or become a Designated Person or in the case of a body corporate, any of your director(s), shareholder(s), or ultimate beneficial owner(s) (as the case may be) are or become a Designated Person, any accounts that you hold with us will immediately be frozen in accordance with applicable sanctions laws and/or regulations and all appropriate reports will be made as required by applicable law.
       

    6. You must ensure that you only enter into 3S Money Transactions relating to the sale or supply of goods and services in compliance with all applicable laws and regulations. The fact that a person or entity accepts payments via a 3S Money Transaction is not an indication of the legality of the supply or provision of the goods and services.
       

  16. 3S MONEY TRANSACTION LIMITS
     

    1. Your 3S Money Transactions may be subject to funding, payment, or conversion limits due to security and legal requirements, as determined by us from time to time at our reasonable discretion. In some cases, we may ask you to answer security questions or to complete other processes. If we are legally able to, we will provide written notification as soon as is reasonably possible after deciding to impose funding or payment limits.
       

  17. SUSPENDING YOUR USE OF THE 3S MONEY SERVICES
     

    1. We reserve the right to change, suspend or discontinue any aspect of the 3S Money Services either in its entirety or solely in relation to a specific 3S Money User, at any time, including hours of operation or availability of the 3S Money Services or any 3S Money Services feature, without notice and without liability.
       

  18. OUR RIGHT TO SET-OFF
     

    1. On the happening of any event which entitles us to be compensated by you (including, but not limited to, any technical errors on our behalf or on behalf of our third-party providers), we shall be entitled to recover any sum due to us by retaining part or all of any sum that you have lodged with us under any 3S Money Transaction or otherwise. You shall have no similar right of set-off. For the avoidance of doubt, this includes if one of the currency balances in your 3S Money Electronic Money Account shows that you owe us an amount of funds for any reason or has a negative balance, 3S Money may set-off the amount you owe us by using funds you maintain in that currency or in a different currency balance or by deducting amounts you owe us from the money you receive into your 3S Money Electronic Money Account, or money you attempt to withdraw or send from your 3S Money Electronic Money Account or in a different 3S Money Electronic Money Account which you control and by deducting funds from any withdrawals you attempt to make.
       

    2. If the amount owed to us is in a currency which is different to the money or Electronic Money you hold with us, we shall convert the amount you hold with us to the currency of the amount you owe us by applying our Exchange Rates. We do not need to notify you of this conversion occurring.
       

  19. OUR LIABILITY
     

    1. Except where you have acted fraudulently or with gross negligence, you will not be liable for any losses incurred in respect of a 3S Money Bank Transfer or other 3S Money Transaction which was not authorised by you which occurs after you have notified us, without undue delay, on becoming aware of the loss, theft, misappropriation or unauthorised use of the 3S Money Client Portal. In instances in which you have acted fraudulently or with gross negligence, you shall be liable in full for any losses incurred in respect of a 3S Money Bank Transfer (or any other 3S Money Transactions).
       

    2. In accordance with the provisions of Clause 19.1 above, you must notify us without any delay after becoming aware of the unauthorised or incorrectly executed 3S Money Bank Transfer, but in any event by no later than six months after the debit date of the 3S Money Transaction.
       

    3. We shall not be liable for non-execution or defective execution in relation to a 3S Money Bank Transfer we have made in accordance with a Unique Identifier given to us by you which proves to be incorrect. However, we shall make reasonable efforts to recover funds involved in that transaction and may charge you for doing so, including passing on to you charges made by intermediary banks and/or the payee’s bank for their assistance in the tracing process.
       

    4. We are not liable to you for the correct execution of a 3S Money Bank Transfer if we can prove to you (and where relevant, to any payee’s payment services provider) that the payee’s payment services provider received the payment within the appropriate time period. We will however, upon your request, make efforts to trace any non-executed or defectively executed payment transactions or any 3S Money Bank Transfers which were correctly executed to an account which is deemed fraudulent and notify you of any outcome involving our search.
       

    5. We shall not be liable to you for any:
       

      1. delay or failure to perform our obligations under these Terms (including any delay in payment) by reason of any cause beyond our reasonable control including but not limited to any action or inaction by you or any third party, any Force Majeure Event, bank delay, postal delay, failure or delay of any fax or client transmission, any accident, emergency, act of god or any abnormal or unforeseeable circumstances; or
         

      2. losses as a result of a requirement imposed on us by an applicable Jurisdiction.
         

    6. These terms do not exempt or restrict our liability to you if such exemption or restriction is prohibited by law. We hold responsibility for any reasonably foreseeable loss or damage directly caused by our actions. By "reasonably foreseeable," we mean losses that could have been expected or should have been expected. This includes situations where we breach these Terms or fail to exercise reasonable care or skill in providing services to you. We shall not be held liable for any loss or damage, whether direct or indirect, arising from events beyond our reasonable control. Furthermore, we cannot be held responsible for any loss or damage, both direct and indirect, if such occurrences were unavoidable despite our diligent efforts and reasonable care. Therefore, if your losses result from unforeseeable circumstances or circumstances beyond our reasonable knowledge, you will not be eligible to claim reimbursement for the financial losses incurred.
       

    7. You are responsible for all liabilities, financial or otherwise, incurred by 3S Money, a 3S Money User, or a third party caused by or arising out of your breach of these Terms, your use of the 3S Money Services, and any use of your 3S Money Account. You agree to reimburse 3S Money, a 3S Money User, or a third party for any and all such liability, to the extent not prohibited by applicable law.
       

    8. You remain liable under these Terms in respect of all charges and other amounts incurred through the use of your 3S Money Account at any time, irrespective of termination, suspension or closure.
       

    9. You alone are responsible for understanding and complying with any and all laws, rules and regulations of your specific jurisdiction that may be applicable to you in connection with your use of the 3S Money Services, including but not limited to, those related to export or import activity, taxes or foreign currency transactions. You are liable for the fulfilment of all tax obligations independently. 3S Money shall not be responsible for the execution of tax obligations, or calculation and transfer of taxes applied to you.
       

    10. You agree to defend, reimburse or compensate us (known in legal terms to “indemnify”) and hold 3S Money, our third-party providers, our employees or agents who are authorised to act on our behalf harmless from any claim or demand (including legal fees) made or incurred by any third party due to or arising out of your breach of these Terms, breach of any law and/or use of the 3S Money Services.
       

    11. Nothing in these Terms shall operate to exclude liability for death or personal injury or for fraud or fraudulent misrepresentation or for any liability that cannot be excluded or amended by law.
       

    12. In no event shall 3S Money be liable for loss of profits or any special, incidental or consequential damages arising out of these Terms or otherwise in connection with the 3S Money Services, howsoever arising.
       

    13. To the maximum extent permitted by applicable law, 3S Money is not liable, and you agree not to hold it responsible, for any damages or losses (including, but not limited to, loss of money, goodwill, or reputation, profits, or other intangible losses or any special, indirect, or consequential damages) resulting directly or indirectly from:

      1. your inability to use the 3S Money Services for whatever reason;
         

      2. delays or disruptions in the 3S Money Services;
         

      3. viruses or other malicious software obtained by accessing the Website or any associated site or service;
         

      4. glitches, bugs, errors, or inaccuracies of any kind in the 3S Money Services;
         

      5. the content, actions, or inactions of third parties, specifically including an event whereby a bank with whom we have opened a segregated bank account makes the decision to freeze that segregated bank account;
         

      6. a suspension or other action is taken with respect to your 3S Money Account;
         

      7. your need to modify practices, content, or behaviour, or your loss of or inability to do business, as a result of changes to these Terms or 3S Money's policies;
         

      8. illegal actions and operations of third persons performed using counterfeited and/or illegal documents or illegally received data.
         

  20. WITHDRAWING FUNDS
     

    1. You may withdraw funds from your 3S Money Electronic Money Account by entering into a 3S Money Bank Transfer and choosing a User Bank Account as the Counterparty Bank Account or by using any other available method on the 3S Money Client Portal or otherwise notified to you from time to time.
       

    2. 3S Money is not responsible for the withdrawal payment once the funds are received by your payment service provider as 3S Money is the payer and not the payment service provider for withdrawals.
       

  21. CLOSING YOUR ACCOUNT
     

    1. Your 3S Money Account will be closed upon the termination of these Terms in accordance with Clause 27 (Amendments to these Terms) and Clause 30 (Termination).
       

    2. If your 3S Money Electronic Money Account holds a balance at the time of its closure, we may ask you to withdraw your funds within a reasonable period of time, during which your 3S Money Electronic Money Account will be accessible for the purpose of withdrawing the remaining balance only. After the expiry of this period you will not be able to access your 3S Money Electronic Money Account but you may withdraw any remaining funds for a period of six years from the date of closure of your 3S Money Account by contacting customer service and requesting that the funds be sent to you by returning the funds by either a card refund or bank transfer. When your 3S Money Account is closed, any pending instructions will be cancelled. In the event that your 3S Money Account is closed less than six months following its funding date, the early account closing fee will be charged in the amount by which the aggregate monthly fees that would be payable for the first six months of the account operation exceed the amount of monthly fees actually paid by you prior to the closing of the account.
       

    3. You may not close your 3S Money Account to evade an investigation. If you attempt to close your 3S Money Account while 3S Money is conducting an investigation, it may freeze the account to protect all parties to the 3S Money Services, its affiliates, or a third party against any liability. You will remain liable for any obligations related to your 3S Money Account even after it is closed.
       

  22. NOTICE AND COMMUNICATIONS
     

    1. You agree and consent to electronic receipt of all Communications that we provide in connection with the 3S Money Services. We will provide Communications to you by making them available on the 3S Money Client Portal in a way that enables you to retain the information in print format or another format that can be retained by you permanently for future reference or by emailing them to you at the primary email address listed in your 3S Money Account Profile.
       

    2. You agree to keep copies of all Communications we send or make available to you.
       

    3. It is your responsibility to ensure that you log onto the 3S Money Client Portal regularly and regularly review the 3S Money Client Portal, the Website and your primary email address and open and review Communications that we deliver to you through those means. You are obligated to review your notices and 3S Money Transaction History, and to promptly report any questions, apparent errors, or unauthorised 3S Money Transactions. Failure to contact us in a timely manner may result in loss of funds or important rights.
       

    4. We may contact you from time to time to notify you of changes or information regarding your 3S Money Account. It is your responsibility to ensure you regularly check the 3S Money Client Portal and that the contact information stored on your profile in the 3S Money Client Portal is up to date. You may contact us in accordance with these Terms via the chat function on the 3S Money Client Portal.
       

  23. DATA
     

    1. The following definitions shall apply to this clause 23:

      Agreed Purposes: the provision by us of the services outlined in clause 1.1.

      Controllerprocessordata subjectpersonal datapersonal data breachprocessing and appropriate technical and organisational measures: as set out in the Data Protection Legislation.

      Data Protection Legislation: all applicable data protection and privacy legislation in force from time to time in the DIFC and DIFC Law 5 of 2020 as amended and all other legislation and regulatory requirements in force from time to time which apply to a party relating to the use of personal data (including, without limitation, the privacy of electronic communications);

      Permitted Recipients: 3S Money, our employees, and any third parties engaged or authorised by us to perform obligations in connection with these Terms.

      Shared Personal Data: the personal data to be provided by you for the Agreed Purposes. Shared Personal Data shall be confined to the categories of data set out in the 3S Money Privacy Policy (as amended from time to time) relating to your employees, officers, shareholders, agents, and other individuals in respect of whom you provide personal data to us for the Agreed Purposes.
       

    2. We will process the Shared Personal Data in accordance with 3S Money Privacy Policy (as amended from time to time).
       

    3. You shall comply with all the obligations imposed on a controller under the Data Protection Legislation, and any material breach of the Data Protection Legislation by you shall, if not remedied within 30 days of written notice from us, give grounds to us to terminate these Terms with immediate effect.
       

    4. You shall:

      (a) ensure that you have all necessary notices and consents and lawful bases in place to enable lawful transfer of the Shared Personal Data to the Permitted Recipients for the Agreed Purposes; and

      (b) give full information to any data subject whose personal data may be processed under this agreement of the nature of such processing. This includes giving notice that, on the termination of this agreement, personal data relating to them may be retained by or, as the case may be, transferred to one or more of the Permitted Recipients, their successors and assignees.
       

    5. You shall in relation to the Shared Personal Data:
       

      1. promptly inform us about the receipt of any data subject rights request;
         

      2. provide us with reasonable assistance in complying with any data subject rights request;
         

      3. assist us, at your cost, in responding to any request from a data subject and in ensuring compliance with our obligations under the Data Protection Legislation with respect to security, personal data breach notifications, data protection impact assessments and consultations with the Information Commissioner or other regulators;
         

      4. notify us without undue delay on becoming aware of any breach of the Data Protection Legislation;
         

      5. use compatible technology for the processing of Shared Personal Data to ensure that there is no lack of accuracy resulting from personal data transfers; and
         

      6. maintain complete and accurate records and information to demonstrate your compliance with this clause 23.
         

    6. You, by accepting these terms, you agree to us using your information to make and receive payments on your 3S Money Account. You acknowledge that we will process your personal data to perform a contractual obligation subject to these Terms.  If you wish for us to not to use your information, we will close your 3S Money Account, but we may retain your personal data and utilise it within the limits of lawful grounds. This includes retaining records necessary for regulatory compliance, as specified in our Privacy Policy. To ensure the security of 3S Money, we may share your data with third parties, such as fraud prevention agencies. For further details, please refer to our Privacy Policy.
       

    7. You shall indemnify us against all liabilities, costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other professional costs and expenses) suffered or incurred by us arising out of or in connection with the breach of the Data Protection Legislation by you, your employees, officers, or agents, provided that we give a prompt notice of such claim and full information about the circumstances giving rise to it.
       

    8. We may record telephone calls with you and retain recordings at our discretion.
       

  24. INTELLECTUAL PROPERTY
     

    1. The 3S Money Client Portal and the Website and all intellectual property rights contained therein, including but not limited to any content, are owned or licensed by us. Intellectual property rights include rights such as copyright, trademarks, domain names, design rights, database rights, patents, and all other intellectual property rights of any kind whether they are registered or unregistered (anywhere in the world). 3S Money’s intellectual property includes "3S.Money” and all logos related to the 3S Money Services. In addition, all page headers, custom graphics, button icons, and scripts are service marks, trademarks, and/or trade address of 3S Money. You may not copy, imitate, or use them without our prior written consent.
       

    2. We reserve all of our rights in any intellectual property in connection with these Terms. This means, for example, that we remain owners of them and are free to use them as we see fit.
       

    3. Nothing in these Terms grants you any legal rights in the 3S Money Client Portal and/or the Website, other than as necessary to enable you to access the 3S Money Client Portal. You agree not to adjust or try to circumvent or delete any notices contained on the 3S Money Client Portal (including any intellectual property notices) and in particular in any digital rights or other security embedded or contained within the 3S Money Client Portal.
       

  25. REQUESTING INFORMATION
     

    1. You may request, at any time during the extent of these Terms, a copy of these Terms and any information set out in APP7.1 of the DFSA Conduct of Business Rules which can be found here.
       

  26. CUSTOMER SUPPORT AND COMPLAINTS

    1. We take all complaints seriously. Any complaints about us or the services we provide should be addressed to 3S Money Club Limited (DIFC Branch), Central Park Towers, 20-54, level 22, DIFC, UAE, attention of MLRO,  Daytime telephone number: +971 4 457 0346; email address: [email protected]. You should clearly indicate that you are wishing to make a complaint to us. This helps us to distinguish a complaint from a mere query. Our complaints procedure sets out the process for submitting and resolving any complaints. You may request and receive, free of charge, a copy of our complaints procedure at any time by contacting customer service.
       

    2. We will acknowledge your complaint within seven calendar days. A final response to your complaint, or should this not be possible due to unforeseen circumstances, a letter explaining why the final response has not been completed and clearly indicating the reasons for the delay and specifying a deadline by which you will receive a full response, will be sent to you within 15 Business Days of your complaint having been made.
       

  27. AMENDMENTS TO THESE TERMS
     

    1. These Terms may be amended unilaterally by us, by providing you with not less than 14 days’ notice. These changes will be deemed to have been accepted by you where you do not, before the proposed date of the entry into force of the changes, notify us to the contrary. If you do notify us to the contrary, your notification will be deemed to be a notice that you wish to close your 3S Money Account and terminate these Terms on the date upon which the changes are to take effect.
       

    2. Where an amendment to the Terms is required by law or relates to the addition of a new service, extra functionality to an existing service, a reduction in the cost of the services provided or any other change which neither reduces your rights nor increases your responsibilities, the amendment may be made without prior notice to you and shall be effective immediately.
       

  28. FEES

    1. The fees we charge for the 3S Money Services are set out in the separate Fees and Pricing Section, Schedule 3, to these Terms. We will provide you with notice of any changes to the Fees and Pricing Section in accordance with these Terms. It is your responsibility to stay informed and review these changes once we have provided you with notice of a change to our fees.
       

    2. The fees we charge for any other transactional fees are clearly shown on the 3S Money Client Portal prior to you completing an action and accepted by you or a User.
       

    3. The monthly management fees that you need to pay shall be paid in advance, from the 15th of the preceding calendar month to the 15th of the relevant month. These fees will be applicable for the time during which you maintain your 3S Money Electronic Money Account with us.
       

    4. We shall deduct the fees that you owe us from your 3S Money Electronic Money Account in a currency selected at our discretion. If the balance in the selected currency in your 3S Money Electronic Money Account is insufficient to meet the fees that you owe us, we shall deduct the equivalent fees from one or more different currency balance(s) using our Exchange Rates. We reserve the right to suspend your access to your 3S Money Services if we are not paid any monies owing to us by you on time.
       

  29. NO WARRANTY
     

    1. The 3S Money Services are provided on an "as is" and "as available" basis and without any representation or warranty, whether express, implied or statutory. 3S Money, and their officers, directors, agents, joint venturers, employees, suppliers and Affiliates, make no representation or warranty of any kind whatsoever for the services or the content, materials, information and functions made accessible by the 3S Money Services used on or accessed through the 3S Money Services, or for any breach of security associated with the transmission of sensitive information through the 3S Money Services.
       

    2. 3S Money does not warrant that the 3S Money Services will be uninterrupted or error free. 3S Money shall not be responsible for any service interruptions, including, but not limited to, system failures or other interruptions that may affect the receipt, processing, acceptance, completion or settlement of 3S Money Transactions or the 3S Money Services.
       

    3. 3S Money does not have any control over the products or services that are paid for using the 3S Money Services.
       

    4. 3S Money is not responsible for the quality, performance, or any consequential results of the products and/or services purchased using the 3S Money Services.
       

  30. TERMINATION
     

    1. 3S Money, has the authority to end these Terms at any time, by giving you two months’ notice. The termination of these Terms will not affect any of our rights or your obligations arising under these Terms.
       

    2. You can cancel your account within the first 14 days of opening it, or close it at any other time.
       

    3. You may terminate these terms at any time by providing us with one month’s notice, such notice to be provided through an email, subject to confirmation back to you from our client manager.
       

    4. Without prejudice to any rights that have accrued under these Terms, or any party’s other rights or remedies, either party may at any time terminate these Terms with immediate effect by giving written notice to the other party if:
       

      1. the other party commits a material breach of any term of these Terms and (if such breach is remediable) fails to remedy that breach within a period of 30 days after being notified in writing to do so;
         

      2. the other party repeatedly breaches any of the terms of these Terms in such a manner as to reasonably justify the opinion that its conduct is inconsistent with it having the intention or ability to give effect to the terms of these Terms;
         

      3. the other party is subject to bankruptcy, insolvency, winding up or other similar event; and/or
         

      4. the result of laws, payment scheme rules, regulatory authority rules or guidance or any change in or any introduction thereof (or change in the interpretation or application thereof) means that it is unlawful or contrary to any such law, rules, order or regulations for either of the parties to perform or give effect to any of its obligations hereunder and such obligation cannot be readily severed from these Terms.
         

    5. Without prejudice to any rights that have accrued under these Terms or any of the party’s rights or remedies, we may at any time terminate these Terms with immediate effect by giving written notice to you if:
       

      1. we are unable to verify your Information in the manner set out in these Terms;
         

      2. an administrative or another receiver, administrator, manager, trustee in bankruptcy or similar officer is appointed to the whole or any part of the assets of the User or any Affiliate requests any person to appoint such a receiver, administrator, manager, trustee in bankruptcy or similar officer in respect of the User (extending to the equivalent legal process out of the United Arab Emirates which would otherwise indicate an event of insolvency);

      3. any order is made or any effective resolution is passed or a petition is presented or other steps are taken (extending to the equivalent legal process out of the United Arab Emirates which would otherwise indicate an event of insolvency) for:

        (a) the winding up, dissolution or liquidation of the User;

        (b) the making of an administration order against the User; or

        (c) the notice of the appointment of an administrator in respect of the User;
         

      4. you are or become a Designated Person;
         

      5. we have reason to believe that your use of the 3S Money Services damages, corrupts, degrades, destroys and/or otherwise adversely affects the 3S Money Services, or any other software, firmware, hardware, data, systems or networks accessed or used by you;
         

      6. there is a significant fluctuation (either positive or negative) in the aggregate number of 3S Money Transactions you enter into;
         

      7. you have acted or omitted to act in any way which we reasonably determine to diminish 3S Money's business operations and/or reputation and/or goodwill which we reasonably determine or suspect to give rise to any offence or any increased risk or liability to us; and/or
         

      8. we are unable to provide the 3S Money Services to you through the inability of any third party to provide us with any good and/or service that we require to provide the 3S Money Services to you.
         

    6. If you have breached these Terms (including a breach of your obligation to pay us any amount owing), we are otherwise entitled to terminate these Terms, or we may suspend your use of the 3S Money Services (in whole or in part), in which case we will not treat any order for a 3S Money Transaction that you may wish to make as being received by us, report any 3S Money Transaction or any other relevant information about you and your use of the 3S Money Services to the relevant regulatory authority, law enforcement agency and/or government department, and/or if appropriate, seek damages from you.
       

    7. Termination of these Terms requires the closing of your 3S Money Electronic Money Account in accordance with Clause 21. 3S Money will deal with your remaining balance in accordance with these Terms.
       

    8. Any terms which by their nature should survive, will survive the termination of these Terms.
       

  31. MISCELLANEOUS
     

    1. In order to use other functions of the 3S Money Services, you may be requested to accept other terms and conditions, either with 3S Money or with a third party.
       

    2. To be eligible to use the 3S Money Services, you must:
       

      1. pass our regulatory due diligence checks;
         

      2. not be in breach of these Terms; and
         

      3. not have had any previous 3S Money Account closed by us.
         

    3. These Terms shall be governed by the laws applicable in the DIFC and any claim or dispute under these Terms shall be subject to the exclusive jurisdiction of the Courts of the DIFC.
       

    4. These Terms do not intend to confer any benefit on any third party and no third party shall have the right to enforce these Terms or any 3S Money Transactions in accordance with section 104 of DIFC Law 6 of 2004.
       

    5. You may not transfer or assign or sell any rights or obligations you have under these Terms or otherwise grant any third party a legal or equitable interest over your 3S Money Electronic Money Account without 3S Money's prior written consent. 3S Money reserves the right to transfer or assign these Terms or any right or obligation under these Terms at any time.
       

    6. The Electronic Money in your 3S Money Electronic Money Account belongs to the person or legal entity which is registered as the 3S Money Account holder. We recognise only the rights of the holder of the 3S Money Account. Subject to Clause 31.5, you cannot assign or transfer legal ownership of the 3S Money Electronic Money Account to anyone.
       

    7. It is your responsibility to determine what, if any, taxes apply to the payments you make or receive, and it is your responsibility to collect, report and remit the correct tax to the appropriate tax authority. We are not responsible for determining whether taxes apply to your 3S Money Transactions, or for collecting, reporting or remitting any taxes arising from any 3S Money Transactions. You hereby agree to comply with any and all applicable tax laws in connection with your use of the 3S Money Services, including without limitation, the reporting and payment of any taxes arising in connection with 3S Money Transactions made through the 3S Money Services.
       

    8. If we fail to enforce any of our rights under the Terms, or applicable laws, it shall not be deemed to constitute a waiver of such right.
       

    9. We may comply with any subpoena, levy, or other legal process which we believe to be valid. We may notify you of such process electronically, by phone, or in writing.
       

    10. 3S Money has the right to change any of its third-party service providers, with or without notice.
       

    11. 3S Money reserves the right, but shall have no responsibility, to edit, modify, refuse to post or remove any provider content, in whole or in part, that in its sole and absolute discretion is objectionable, erroneous, illegal, fraudulent or otherwise in violation of these Terms.
       

    12. Unless stated otherwise in these Terms, if any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.
       

    13. We do not provide advice and contract on an execution only basis. We may provide information to you from time to time, for example via the 3S Money Client Portal or the Website, but we will not and do not provide advice to you either upon the merits of a proposed 3S Money Transaction or upon any other matter. Before entering into any 3S Money Transaction you must make your and their own independent assessment as to whether it is appropriate to enter into a 3S Money Transaction based upon your own judgment and upon such advice from such advisers as you consider necessary. It is an express term of every 3S Money Transaction which you enter into with us that you are not relying upon any communication (written or oral) made by us as constituting advice about or a recommendation to enter into such 3S Money Transaction. Foreign currency exchange rates are subject to fluctuations outside our control. Past movements or trends in the movement of foreign currency exchange rates should not be taken as an indicator of future movements in such exchange rates.
       

    14. Clause, Schedule and paragraph headings shall not affect the interpretation of these Terms.
       

    15. A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality).
       

    16. The Schedules form part of these Terms and shall have effect as if set out in full in the body of this agreement. Any reference to this agreement includes the Schedules.
       

    17. A company includes any company, corporation or other body corporate, wherever and however incorporated or established.
       

    18. Unless the context otherwise requires, words in the singular shall include the plural and in the plural shall include the singular.
       

    19. Unless the context otherwise requires, a reference to one gender shall include a reference to the other genders.
       

    20. These Terms shall be binding on, and enure to the benefit of, the parties to these Terms and their respective personal representatives, successors and permitted assigns, and references to any party shall include that party’s personal representatives, successors and permitted assigns.
       

    21. A reference to a statute or statutory provision is a reference to it as amended, extended or re-enacted from time to time.
       

    22. A reference to writing or written includes email.
       

    23. Any obligation on a party not to do something includes an obligation not to allow that thing to be done.
       

    24. These Terms shall be concluded and interpreted in the English language. If these Terms are translated into another language, it is for reference purposes only. All communications between the parties shall be in the English language.
       

    25. Any reference to an English legal term for any action, remedy, method of judicial proceeding, legal document, legal status, court, official or any legal concept or thing shall, in respect of any jurisdiction other than England, be deemed to include a reference to that which most nearly approximates to the English legal term in that jurisdiction.
       

    26. A reference to these Terms or to any other agreement or document referred to in these Terms is a reference to these Terms or such other agreement or document as varied or novated (in each case, other than in breach of the provisions of these Terms) from time to time.
       

    27. References to Clauses and Schedules are to the Clauses and Schedules of these Terms and references to paragraphs are to paragraphs of the relevant Schedule.
       

    28. Any words following the terms including, include, in particular, for example or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms.
       

    29. The definitions set out in Schedule 1 apply to these Terms.
       

    30. These Terms incorporate the provisions of the Supplemental Documents and the Schedules. The Terms, the Supplemental Documents and the Schedules should therefore be read in conjunction with each other.

SCHEDULE 1 – DEFINITIONS
 

"3S Money""we""us", or "our" means 3S Money Club Limited (DIFC Branch), trading as 3S Money and 3s.money, the details of which are set out in Clause 2.2;
 

“3S Money Account” means your relationship with us as described in these Terms;
 

"3S Money Account Profile" means your profile is accessible on the 3S Money Client Portal where you can view, among other things, your details;
 

“3S Money Bank Transfer” has the meaning set out in Clause 7.1.2;
 

“3S Money Client Portal” is the portal described at Clause 7;
 

“3S Money Electronic Money Account” means an account with us in which Electronic Money is held;
 

"3S Money Services" means you being given access to the 3S Money Client Portal via the Website and being able to enter into 3S Money Transactions and the management of your 3S Money Account;
 

“3S Money Transactions” has the meaning set out in Clause 7.1;


“3S Money Transaction History” means the list of 3S Money Transactions you have entered into, which are available on the 3S Money Client Portal;


“3S Money User” means a Retail Client or a Professional Client using 3S Money Services;


"Affiliate" means a person or entity that directly or indirectly controls, is controlled by, or is under common control with another person or entity;


"Auto Conversion Order" has the meaning set out in Clause 12.1;
 

"Authorised Representatives" has the meaning set out in Clause 1.2.3;
 

"Business Day" means a day, other than a Saturday, Sunday or a public holiday in the Emirate of Dubai or in the City of London, when banks in Dubai and in London are open for business;
 

"Communications" means the information provided relating to your 3S Money Account or any 3S Money Transaction including, but not limited to, any agreements and policies you agree to (e.g. these Terms), including updates to these agreements or policies, disclosures and notices, including prospectuses and reports for transaction receipts or confirmations, 3S Money Account statements and history, and payment authorisations and transaction receipts or confirmations, documents, and any other information related to your 3S Money Account or the 3S Money Services;

 

“Cookie Policy” means the cookie policy relating to the Website which can be found at https://3S.Money/cookies;

 

“Counterparty” means the person you wish to send Electronic Money to;

 

“Counterparty Bank Account” means the bank account of the Counterparty; 

 

“Electronic Money” means electronically stored monetary value as represented by a claim on 3S Money Limited (DIFC Branch) which is issued on receipt of funds for the purpose of making payment transactions and is accepted by a person other than 3S Money Limited (DIFC Branch);

 

"Designated Person" means the definition set out in Clause 1.4.1;

 

“DFSA” means Dubai Financial Services Authority;

 

“DFSA's Client Money Distribution Rules” means the rules set out in A5.13 of the Conduct of Business Module of the DFSA Rulebook;

 

“DFSA's Client Money Provisions” means the provisions set out in App5 of the Conduct of Business Module of the DFSA Rulebook;

 

“Electronic Money Exchange” has the meaning set out in Clause 7.1.1;

 

"Exchange Rate" has the meaning set out in Clause 11.1; 

 

“Fees and Pricing Section” means the fees we charge in relation to the 3S Money Services which are set out in Schedule 3;

 

“Force Majeure Event” means an event which is beyond the reasonable control of an affected party including without limitation fire, flood, drought, earthquake, another natural disaster, explosion, epidemic or pandemic, terrorist attack, civil war, civil commotion or riots, war, the threat of or preparation for war, armed conflict, imposition of sanctions, embargo, or breaking off of diplomatic relations, any market disruption, any law or any action taken by a government or public authority, any labour or trade dispute, strike or industrial action, or any breakdown, failure, defective performance or malfunction of any telecommunications settlement, utility service, or other equipment or system;

 

"Information" means any confidential and/or personally identifiable information or other information including, but not limited to, the following: name, email address, date of birth, tax identification number, billing/shipping address, phone number and financial information;

 

“Market Counterparty” has the meaning ascribed to it in the Conduct of Business Module of the DFSA Rulebook;

 

“Mobile” means your smartphone or another electronic device you use to log into the 3S Money Client Portal;

 

“Monetary Exchange” is not a service in its own right but forms part of a 3S Money Bank Transfer and means redeeming Electronic Money in your 3S Money Electronic Money Account and using it to purchase money in a different currency using our Exchange Rates; 

 

“Privacy Policy” means our privacy policy which can be found on the Website which can be found at https://3s.money/privacy-policy/difc


“Professional Client” means any person can be classified as a Professional Client, if it is can be categorised as a “deemed” Professional Client or “service-based” Professional Client or “assessed” Professional Client as defined under the DFSA Conduct of Business Rulebook;


“Retail Client” means any person that is not classified as a Professional Client (DFSA Rulebook COB2.3) or a Market Counterparty.


“Supplemental Documents” means an agreement between 3S Money and you for the provision of separate services by 3S Money which may be set out on the Website;


"Terms" means these terms of service;


“Top-Up” means you or a third party sending money to us in return for us issuing Electronic Money to your 3S Money Electronic Money Account as further described in Clause 6;


"Unique Identifiers" has the meaning set out in Clause 9.1;


"User"“you” or “your” means 3S Money User that has agreed to these Terms to use the 3S Money Services;


“User Bank Account” means a bank account belonging to you;


“User Bank Transfer” means a transfer from a User Bank Account, performed by the User’s payment service provider, to one of our bank accounts, the details of which we shall provide to you or your bank, as part of the process of requesting a Top-Up. 


“Website” means our general website, the web address of which is https://3s.money/;

SCHEDULE 2 - RESTRICTIONS
 

It is not permitted to:

  1. Control a 3S Money Account that is linked to another 3S Money Account that has engaged in any of the Restricted Activities;
     

  2. Use the 3s Money Services for any illegal purposes, including, but not limited to fraud and money laundering, unlawful sexually oriented materials or services, counterfeit products, unlawful gambling activities, fraud, the funding of terrorist organisations, the unlawful purchase or sale of tobacco, firearms, prescription drugs, other controlled substances or other products prohibited by law. 3S Money will report any suspicious activity and cooperate with any relevant law enforcement agency or regulator to the extent required by applicable law or rules of the relevant law enforcement agency or regulator;
     

  3. Use the 3S Money services in breach of any applicable law, including but not limited to any laws, regulations, governmental orders, directives, rules, licences or requirements of the United Arab Emirates, the DIFC, the DFSA, European Union, the United Kingdom, the United States of America, or any other country with jurisdiction over 3S Money Transactions and/or 3S Money Services relating to sanctions, anti-money laundering or counter terrorist financing legislation or any other applicable law;
     

  4. Use 3S Money Services in a way which would result in an economic benefit to a Designated Person or in any way which we consider would or might give rise to a risk of 3S Money or any other person violating any sanctions, anti-money laundering or counter terrorist financing legislation or any other applicable law;
     

  5. Use 3S money services to, directly or indirectly, contribute or provide funds, goods, services by, to, or for the benefit of a Designated Person or in any way which we consider would or might give rise to a risk of 3S Money or any other person violating any sanctions, anti-money laundering or counter terrorist financing legislation or any other applicable law;
     

  6. Use the 3S Money Services to abuse, exploit or circumvent the usage restrictions imposed by a merchant on the services it provides, or to obtain goods or services without paying the amount due partially or in full;
     

  7. Breach these Terms or any other agreement or policy that you have agreed with 3S Money;
     

  8. Create more than one 3S Money Account without our prior written consent;
     

  9. Use the 3S Money Services to violate any law, statute, ordinance, or regulation;
     

  10. Use the 3S Money Services for any illegal purposes including the purchase or sale, or the facilitation of the purchase or sale of, illegal goods or services;
     

  11. Use the 3S Money Services to conduct activities pertaining to adult entertainment/pornography, auction houses, charities, chemicals and allied products, dating and escort services, binary options, political or religious organisations, video game arcades or establishments and businesses claiming to trade in prime bank guarantees, debentures, letters of credit or medium term notes;
     

  12. Infringe 3S Money's or any third party’s copyright, patent, trademark, trade secret or other intellectual property rights, or rights of publicity or privacy;
     

  13. Act in a manner that is defamatory, libellous, threatening or harassing when using the 3S Money Services;
     

  14. Provide us with false, inaccurate or misleading Information;
     

  15. Use the 3S Money Services to engage in debt-collection activities;
     

  16. Instruct us to send or receive what we reasonably believe to be potentially fraudulent funds on your behalf;
     

  17. Attempt to intentionally or knowingly receive or attempt to receive funds from both 3S Money and a merchant for the same 3S Money Transaction;
     

  18. Conduct your business or use the 3S Money Services in a manner that is likely to result in or may result in complaints, disputes, reversals, chargebacks, fees, fines, penalties or other liability to 3S Money, other Users, third parties or you;
     

  19. Allow any of the currencies in your 3S Money Electronic Money Account to have a negative balance or have a minimum balance applicable to your account;
     

  20. Take any action that imposes an unreasonable or disproportionately large load on our infrastructure; facilitate any viruses, trojan horses, worms or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or information; use an anonymising proxy; use any robot, spider, another automatic device, or manual process to monitor or copy our website without our prior written permission; or interfere or attempt to interfere with the 3S Money Services;
     

  21. Take any action that may cause us to lose any of the services from our internet service providers, payment processors, or other suppliers;
     

  22. Circumvent any 3S Money policy or determinations about your 3S Money Electronic Money Account including, but not limited to, attempting to create a new or additional 3S Money Account when a 3S Money Electronic Money Account has a negative balance or a balance below the minimum balance applicable to such account or has been restricted, suspended or otherwise limited, creating new or additional 3S Money Electronic Money Accounts using Information that is not your own (e.g. Name, address, email address, etc.), or using someone else's 3S Money Electronic Money Account;
     

  23. Harass our employees, agents, or other Users;
     

  24. Refuse to cooperate in an investigation or provide confirmation of your identity or any Information you provide to us;
     

  25. Use the 3S Money Services in a manner that we believe may be a violation of any applicable electronic payment network rules, card association or network rules, or applicable law;
     

  26. Use the 3S Money Services to trade FX for speculative purposes or for FX arbitrage;
     

  27. Refuse or fail to provide further Information about you or your business activities that we may reasonably request;
     

  28. Conduct your business or use the 3S Money Services in a manner that leads us to receive a disproportionate number of claims or chargebacks; or
     

  29. Have a credit score provided by a third-party provider, of 3S Money's choosing which indicates a higher level of risk, associated with your use of the 3S Money Services.

SCHEDULE 3 – FEES AND PRICING

https://3s.money/fees-and-pricing





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© 3S Money Club Limited 2019-2024. All rights reserved. 3S Money and 3s.money are trading names of 3S Money Club Limited. 3S Money Club Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for issuing of electronic money and the provision of payment services with FCA registration number 900918. 3S Money Club Limited is registered in England and Wales, Company Number 8574246, with its registered office address at 45 Folgate Street, London, E1 6GL, United Kingdom. 3S Money Club Limited is registered with The United Kingdom Information Commissioner's Office with ICO registration number ZA495485. 3S Money Club Limited (DIFC Branch) is regulated by the Dubai Financial Services Authority (DFSA) with DFSA reference number F007004, authorising it under Article 48 of the Regulatory Law 2004 to carry on the Financial Services comprised in Issuing Payment Instruments and Providing or Operating a Payment Account. 3S Money Club Limited (DIFC Branch) is registered in Dubai International Financial Centre, Licence Number CL5587, with its registered office address at Central Park Towers, office 20-54, DIFC, Dubai, UAE. 3S Money (Luxembourg) S.A. is authorised by the Commission de Surveillance du Secteur Financier (CSSF) under the law of 10 November 2009 on payment services for issuing, distribution and refund of electronic money with CSSF registration number W00000016. 3S Money (Luxembourg) S.A. is registered in Luxembourg, R.C.S number B245715, with its registered office address at 25C, Boulevard Royal, L- 2449, Luxembourg, Grand Duchy of Luxembourg