Globally registered and regulated
FCA registration number 900918. 3S Money Club Limited is registered in England and Wales, Company Number 8574246. Dubai Financial Services Authority (DFSA) with DFSA reference number F007004. CSSF registration number W00000016. 3S Money (Luxembourg) S.A. is registered in Luxembourg, R.C.S number B245715
Upgrading or replacing your phone? Here's how to maintain access to your 3S Money account
Follow this guide when upgrading to a new phone or replacing an old one to ensure continuous access to your account and securely migrate your trusted device.
What is your trusted mobile device?
Your trusted device is the smartphone you use to approve payments and transfers using the 3S Money App or Duo.
IMPORTANT
This guide is for users who authorise transactions using the 3S Money app. If you use Duo for authorisation, please get in touch with your Relationship Manager for further instructions.
How to migrate to a new trusted device
Before you attempt to migrate, please check the following:
Your old device is still functioning
Your old device is connected to the internet
Please note that each account user can only have one trusted device for transaction authorisation.
Step 1: Keep the 3S Money App on your old device
Ensure the 3S Money app remains installed on your old device and the device is connected to the internet.
Step 2: Prepare your new device
Install the 3S Money app on your new mobile phone by clicking this link or searching ‘3S Money’ in the iOS or Google Play store.
Step 3: Log in on the new device
Open the 3S Money app and log in using your credentials.
Step 4: Approve login on your old device
When prompted, approve the login request on your current trusted device.
Step 5: Set your new device as trusted
To make sure you can authorise payments on your new device, do the following:
Open the 3S Money app on your new device
Select settings and click ‘Trusted Device’
Then press ‘Set as Trusted’
You can continue using the app on your old device but can no longer authorise payments on it. We advise you to use your new device for all account management purposes.
Please get in touch with your Relationship Manager for further assistance if you encounter any issues.
Last updated: 16/01/25
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About 3S Money
Headquarters address
© 3S Money Club Limited 2019-2024. All rights reserved. 3S Money and 3s.money are trading names of 3S Money Club Limited. 3S Money Club Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for issuing of electronic money and the provision of payment services with FCA registration number 900918. 3S Money Club Limited is registered in England and Wales, Company Number 8574246, with its registered office address at 45 Folgate Street, London, E1 6GL, United Kingdom. 3S Money Club Limited is registered with The United Kingdom Information Commissioner's Office with ICO registration number ZA495485. 3S Money Club Limited (DIFC Branch) is regulated by the Dubai Financial Services Authority (DFSA) with DFSA reference number F007004, authorising it under Article 48 of the Regulatory Law 2004 to carry on the Financial Services comprised in Issuing Payment Instruments and Providing or Operating a Payment Account. 3S Money Club Limited (DIFC Branch) is registered in Dubai International Financial Centre, Licence Number CL5587, with its registered office address at Central Park Towers, Office 17-37, DIFC, Dubai, UAE. 3S Money (Luxembourg) S.A. is authorised by the Commission de Surveillance du Secteur Financier (CSSF) under the law of 10 November 2009 on payment services for issuing, distribution and refund of electronic money with CSSF registration number W00000016. 3S Money (Luxembourg) S.A. is registered in Luxembourg, R.C.S number B245715, with its registered office address at 25C, Boulevard Royal, L- 2449, Luxembourg, Grand Duchy of Luxembourg