Help Centre Compliance & security

What is the DUO Mobile App and Is It Safe to Use?

DUO Mobile is a security application you’ll need to install on your phone when you sign up for your 3S Money account.

How does DUO Mobile work?

You'll receive a notification from your DUO Mobile app to approve when logging in or making a payment. You'll then be able to complete the necessary action.
 

What are the benefits of using two-factor authentication (2FA) with Duo?

Two-factor authentication (2FA) enhances security by adding an extra layer of protection beyond just a password. Here are its key benefits:

  • Increased security: Adds an additional layer of verification, significantly reducing the risk of unauthorized access.
     

  • Protection against password compromise: Even if passwords are compromised, attackers would still need the second factor (e.g., a code from a mobile app) to gain access.
     

  • Mitigation of phishing risks: Helps protect against phishing attacks by requiring a second form of authentication that is harder for attackers to replicate.
     

  • Enhanced user verification: Verifies the user's identity more reliably, as it requires something the user knows (password) and something the user has (e.g., a mobile device).
     

  • Regulatory compliance: Many industries and regulations mandate using 2FA to meet security and data protection standards.

Can I use my 3S Money accounts without DUO?

No, not currently.

For the security of our clients, DUO Mobile remains an essential part of operating a 3S Money account. It ensures that only the intended user can log into their account or confirm any payments.

It only takes a few seconds to accept the notification on your phone, but the additional security it provides is well worth it!

Need to download the DUO Mobile app?

Hit the buttons below to get started.