Customer stories

Dive and Cruise

Customer spotlight

Based in

United Kingdom

Employees

10+

Industry

Travel

Website

www.diveandcruise.com

Supporting a global team to create the world’s best diving experiences

Supporting a global team to create the world’s best diving experiences

In 2009, a team of experienced diving instructors decided to hang up their fins and leave the sun-chasing lifestyle behind to settle down. The founders wanted to share the beauty of the underwater world with people from all over the world. 

Who better than qualified scuba experts and travel gurus to plan memorable, hassle-free trips to the world’s most stunning reefs and waters? Just like that, Dive and Cruise was born.

Their customers simply choose from incredible destinations, including the Caribbean Sea, the Indian Ocean, Micronesia, the Pacific Ocean, the Red Sea, Southeast Asia and more. Then, Dive and Cruise do the rest! From arranging boat charters to hiring crew and instructors, every aspect of the trip is carefully planned.

Much like 3S Money, customer service is their number one priority, and ensuring their customers have the most memorable holidays possible is at the heart of everything they do. They cater for their global clientele with a team that speaks over 10 languages.

With customers from all around the world, how do they manage their bookings and all the financial transactions necessary to make these magical trips happen

"We needed a truly global payment solution. Our international business account with 3S Money has made sending and receiving payments around the world quick and easy, all from one account!"
Johann Blanc Director

The challenge

The company is registered in the UK, their Founder, Johann, is originally from France and his employees come from all around the world. 

The business operates in countries across every continent, working with local boat-touring companies and other suppliers to put their dive experiences and package trips together.

However, their customers were mainly based in Europe, and paying in Euros. This presented a challenge as they also needed to send payments to suppliers in countries like the Philippines, China, Thailand and many more. 

They needed a payment solution which gave them access to hard-to-reach currencies, and sustainable FX rates.

The outcome

On the hunt for a solution that would support the international nature of their business, Dive and Cruise discovered 3S Money through Google. 

The possibility of one online business account that would offer access to every currency and country they needed is what attracted them. 

With our international business account, Johann and his team of scuba divers are able to pay their global suppliers safely and efficiently, and receive payments from their European customers in one account.

Impact

Equipped with our International Business Account, Johann and his team of scuba divers are now able to pay their global suppliers safely and efficiently, and receive payments from their European customers easily.

Now, the team at Dive and Cruise can focus on what matters most: planning amazing trips, growing their business, and passing on their passion for diving to more people right across the world.

"It’s a pleasure working with Dive and Cruise! They share many of our values with such a global clientele and focus on customer service."
Zak Bookatz Client Manager

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