Help Centre Sending & receiving payments internationally

I sent money to the wrong contact. What happens now?

If you’ve realised you’ve sent money to the wrong contact, speak to your Personal Client Manager as soon as possible and they may be able to stop the payment.
This is sometimes possible as payments need to go through settlements and compliance before they’re sent to the recipient.

We will always do everything we can to ensure you receive the best possible service.
First published on 25/02/2022.
Last updated on 24/11/2022.

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