Fraud & Security


Stay informed and empowered in the fight against fraud


Fraud is always evolving, and at 3S Money, we take it seriously. We’re here to help you recognise the signs of common scams and protect yourself, keeping you one step ahead. 



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Spotting & preventing fraud in everyday life 


In the UK, a fraudulent transaction happens every 15 seconds. Scammers are constantly finding new ways to target your money, but with the right tools and knowledge, you can keep them at bay. 


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Impersonation scams

Scammers often pretend to be someone you trust, like your bank, a company, or even a loved one. They’re experts at manipulating situations to get what they want.

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Money laundering

If someone asks to use your bank account for transfers or offers you easy money, beware! You could be unknowingly helping criminals move stolen money. 

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Protect your devices

Fraudsters don’t just target your bank account — they also look for ways into your devices, whether it’s your phone, computer, or any device connected to the internet.



Take Five to stop fraud


Take Five is a national campaign that provides clear, unbiased advice to help you protect yourself from preventable financial fraud, including email scams, phone fraud, and online impersonation of trusted organisations.



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Pause, think, and verify:

stay safe from fraud


We understand how stressful it can be when you receive unexpected communications, but taking a moment to pause can help protect you from fraud. Here are a few helpful tips to guide you through:

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Keep your PIN and passwords private

You’ll never be asked to share your full PIN or password by a trusted company.

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Trust your instincts

If something doesn’t feel right, it’s always worth double-checking.

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Take your time

A genuine company will never pressure or rush you to act quickly.

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Question legitimacy

It’s natural to feel unsure about emails, texts, or phone calls. Don’t hesitate to verify their authenticity.

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Be cautious with links

If you receive an unexpected email or text, take a moment before clicking any links.

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Verify directly

If something catches you off guard, contact the company using known and trusted details.

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Stay calm

It’s okay to take a moment and assess the situation carefully. For more tips, visit the Take Five website


Speak up against scammers 

If you think you've been targeted by scammers, don’t worry—you’re not alone! It’s important to act and help keep yourself and others safe. You can easily report the incident to Action Fraud by calling 0300 123 2040 or visiting actionfraud.police.uk . If you're in Scotland, just give Police Scotland a call at 101.  


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How we’re protecting you 


At 3S Money, we understand how important your security is. That’s why we’ve implemented robust measures to protect your accounts and transactions. 


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Secure account access

We use advanced video identification technology to verify that only authorised individuals have access to their accounts. 


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Dedicated fraud helpline 

If you suspect fraud or think you may have been scammed, contact our fraud team at [email protected] or call our dedicated fraud enquiry line on +44 204 577 3320.


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3S Money

Support and data team

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Safe payment authorisation

We send you unique codes to ensure your payments and transfers are approved personally and securely.




Stay protected from APP Scams


From October 2024, new rules are in place to help safeguard you from Authorised Push Payment (APP) scams. These scams trick you into sending money under false pretenses, but with the new APP Scam Code, recovering your lost funds is easier than ever.